Shipping & Payment
Made-to-Order Production
Most items from manufacturer catalogs are produced specifically for each order, as factories typically maintain limited stock. This is particularly true for kitchen sets, where dimensions and specifications require a fully customized approach. Production times vary depending on the manufacturer, but the average lead time from order confirmation to completion is 50 days.
After production and quality control, furniture is shipped from Italy to our warehouse in the UAE. Logistics and customs clearance require an additional 20 days.
Therefore, the total average delivery time for custom-made furniture is approximately 70 days, plus a few extra days for final delivery and assembly.
Delivery Within Dubai
Once your order arrives at our Dubai warehouse, your personal manager will contact you to schedule delivery (and assembly, if required). Please provide:
- Full address
- Building access details
- Floor number
- Elevator availability
If you're unable to accept delivery immediately (e.g., due to ongoing renovations), we offer warehouse storage until your preferred delivery date.
Delivery to Other UAE Regions
We deliver nationwide. Clients may choose their preferred regional carrier. Delivery time depends on the destination. All shipments include:
Protective crating
Comprehensive insurance
Why Choose Us?
Our logistics experts handle all complexities—from secure packaging to optimal loading—letting you focus on enjoying your selection of authentic Italian furniture.